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CallSource : www.callsource.com WEB PHONE CONNECTIVITY |
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| Company |  Developed in 1992, CallSource provides Web-based call-tracking and recording technologies and advisory services. The company offers national toll-free, local or vanity numbers, which measure customer response and ROI for each advertisement or campaign. The call-tracking system can be accessed via an API or a customized online reporting suite. CallSource provides call routing capabilities and lead conversion tools including Click-to-call and Form-to-phone applications. |
| Partners | CallSource has a partnership with AgendiZe. |
| Tools and Services | Phone Number Provisioning: A tracking number, toll-free or local, is supplied with each advertisement. Calls dialed to this number route through the CallSource system and ring to the advertiser business phone. Caller Data Capture: The CallSource system retrieves information regarding each call including the caller name, phone number and address, and the time, duration and call completion status. Digital Call Recording: A digital recording of each call is offered to customers. Real-Time Reporting: Data about a customer call is available through real-time Web-based reports. Dedicated Account Management: Clients are supported by Dedicated Account Management, Customer Care Support, and a 24 hour tech support NOC Performance Analysis: CallSource advisors evaluate and analyze call data and lead-management practices. |
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| Headquarters | 31280 Oak Crest Drive Westlake Village, CA 91362 888-489-2574 www.callsource.com |
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Last Update: 09/12/08 |
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